The 50plus

Dealing with household emergencies

Advice and guides on handling water and electrical emergencies

0845 22 50 495 or one of our local numbers during business hours or book online here.

Some of the most common emergencies 50plus deals with are set out here. We've added illustrations to help.

Water emergency

Electrical emergency

Boiler shutdown in freezing weather

If you can smell gas call the emergency gas number 0800 111 999.

We also get a lot of requests to look into 'damp' issues. A damp patch on an external wall, usually coupled with condensation on windows and sometimes mould growth is most likely to be condensation. Read the guide about how to prevent and manage condensation (courtesy of Red Kite Housing) here. 50plus can supply and fit air circulation units to assist with reducing condensation. Please contact us for further information.

You can call us during office hours if you need advice. All our contact details are available here.